Very fast and easy transaction, very helpful staff. Very impressed and highly recommended
Steve Poole
Tuesday, 11th June 2024What can I say... The whole experience of purchasing a vehicle from BMC was easy, trouble free and a pleasure. John was helpful and went above and is genuinely a nice guy... In Fact all the staff were friendly and chatty. I will definitely be saving BMC as one of my preferred buyers ...and even though it was a 6 hr drive there and back home to Coventry, it was really worth it! Thanks for your help John and look forward to seeing you again in the future
Dan Saunders
Saturday, 18th May 2024As with most people spending £10,000 plus cash on a used vehicle, there is always apprehension and worry as to the quality of the car and the after sales service, i was no different. I am very pleased to report that the £11,500 i spent was a great deal and i am over the moon with the car, the service and communication from the whole team at Brooke MOT/car sales. Additionally, there was a minor dent and paint chip on one of the doors which was missed on the pre sale preparation due to some miscommunication. I pointed this out and was assured that it would be remedied on any Thursday when the local dent doctor was in attendance, true to their word, 3 weeks later i arrived for the work to be carried out and was the first to be dealt with by the dent doctor and the body shop, free of charge. 10/10 thanks gents.
Wayne Hansen
Friday, 10th May 2024Bought my car a year ago at Brooke. Very pleased with it and have had no issues. Took it back recently for a service and MOT. Went through with flying colours and was pleased with the cost of the service. Good firm. Would recommend to anyone looking for a used car. Friendly and accommodating staff. Top notch.
Victor Szekeres
Thursday, 09th May 2024absolutely incredible customer service. I brought a car and sadly had a fault arise. they sorted the fault and fixed the car within a reasonable time frame and honoured the warranty. no fuss and no problems. excellent for piece of mind and would highly recommend and buy again from them. brilliant thank you guys xxxx
Lucy Palfrey
Friday, 03rd May 2024Would definitely recommend buying a car from here.Great customer service from the start.Having previously been to another car dealership and was treated awfully and was not given the time of day or taken seriously,I was worried about coming to look at a car we had seen on the internet ,but immediately after arriving, I was put at ease. I was made to feel like nothing was any trouble and all my questions were answered with a kind and courteous manner.Jason went above and beyond to help get the car ready and provided a great service with helping in the extras we wanted doing. Would definitely recommend this garage and service it provides
Hayley Moore
Tuesday, 30th April 20245 star service from the team at Brooke from enquiry point to purchase. We contacted them with an enquiry on possible purchase & organise a viewing. Great set up, you are left to your own devices to look around. We were a bit undecided. So went away to think about it. At no point did we feel pressured. We returned with a list for Jon, no problem was his answer, we negotiated a very fair trade in & he also got the vehicle ready with our requests, all in a timely fashion. Linda was wonderful with great communication with my husband. Can’t speak more highly. Very happy customer and went away assured.
Sonja Baker
Wednesday, 24th April 2024I bought a car at this dealer about two weeks ago. The pre-sales service was good and everything was arranged well. The car was well presented and to date I am very happy with it. This is not a main dealer type premises but there is a good range of cars and everything is on site to maintain them. So far, all is well
Mark Horsburgh
Monday, 15th April 2024Superb garage!! Really helped me out secure a purchase on a car when I was abroad. Brilliant customer service with a real family feel. We certainly be using them to look after the car I've bought from them. Mention to John for being really helpful throughout the process
Lee Cologne
Saturday, 13th April 20245 stars, Noel was fantastic, really polite and helpful and really really welcoming, also John when came back to pay and collect the car again was fantastic, really friendly, helpful, honest, great with the family, highly recommend Brooke mot Centre for car sales. Thanks you so much
Karl Rix
Monday, 15th April 2024Recently bought a car from here and are really pleased with it. Good value, they valeted it nicely for us and taxed it and made it easy. Good team there. Would go back for MOT. Recommend going there to look at their range of cars.
Lucy Goodman
Wednesday, 10th April 2024Dealt with John at BMC over the potential purchase of an RCZ. Was super impressed with the customer service, the communication and the help provided. Didn't buy the car in the end, but wouldn't hesitate to use them if the right vehicle came up. Hopefully next time. Many thanks John.
David Stokes
Friday, 05th April 2024Bought my Audi a3 convertible few months ago now and what a car the experience was amazing John been so good with issues needing sorting which was sorted via good communication and service from him was A class thank u John for everything mate
David Cogger
Friday, 29th March 2024Has been 7 months since I’ve bought my RS6 from John and even until today he’s happy to help out with any questions or in my case, my lost log book. Very helpful when we bought the car as well as he let us stay in his Air BnB as we traveled from the midlands. Nicest chap I’ve met in Norwich!
Riaz Awzal
Sunday, 10th March 20243wks ago bought my gawjuss Chilli! Linda behind the desk at the MOT centre has been an absolute superstar at answering questions before my purchase & after sales care, along with John who has been 100% on hand who dealt with the sale as effortlessly as could possibly be, had to pop back for fuel filter service last week, Jason, Lewis & Gordon in the workshop got it sorted in no time at all, while Linda putting the kettle on so i could have a cheeky brew! They're genuinely a great team for all who are there and have looked after me in the 3wks since I've had her, simply thank you all ⭐️⭐️⭐️⭐️⭐️
Laura Watton
Tuesday, 05th March 2024Great company to deal with. Lovely staff always willing to go the extra mile. Highly recommend.
Williams
Wednesday, 21st February 2024Excellent customer service. Went above and beyond. Thank you so much to Jason, John and Noel. Always happy to help. Very smooth transaction. Thank you again
Emma Logan
Friday, 16th February 2024Bought my car here couple weeks ago had a few bits that needed doing. They got me in quick lent me a courtesy car .Have been amazing from start to finsh highly recommend you won't be disappointed.
Emma Sayer
Wednesday, 14th February 2024John was excellent from initial call right through to delivery of my new bmw, super impressed. Thanks again guys
Maddie Giacomelli
Tuesday, 13th February 2024Brought a Kuga from John and his team and was over the moon with the turn around was told it could of been up 2 weeks but had it mot'ed, serviced and cleaned inside and out within a week. John was a great guy to deal with and I've recommended them to family and friends. Like
Nick Brown
Tuesday, 13th February 2024I recently had the pleasure of purchasing a car from Brooke MOT Center, and I cannot speak highly enough of the exceptional service I received, particularly from John, who went above and beyond to ensure that I had a fantastic car-buying experience. From the moment I stepped into the dealership, John greeted me with a warm and friendly demeanor. He took the time to understand my needs and preferences, and he patiently walked me through the various options available, providing valuable insights and answering all of my questions with professionalism and expertise. John's in-depth knowledge of the vehicles, coupled with his genuine desire to assist me in finding the perfect car, made the entire process seamless and enjoyable. He was attentive to every detail and ensured that I felt comfortable and confident in my decision. Moreover, John's transparency and honesty were truly refreshing. He provided me with all the information I needed to make an informed decision, and I never felt pressured or rushed into making a purchase. His integrity and dedication to customer satisfaction were evident throughout the entire transaction. I am thrilled with the car I purchased, and I am incredibly grateful to John for his outstanding support and assistance. His commitment to providing exceptional customer service is truly commendable, and I would highly recommend him to anyone in search of a new vehicle.
Ian Galvin
Tuesday, 13th February 2024About 8yrs ago we bought a 2009 volvo V50 from Brook car sales. The car is with us and nearing 200.000 miles. When we bought it there was a small problem which was sorted out with no problems. Service was excellent.
Steve Duffield
Saturday, 10th February 2024Very nice and friendly staff, Jason & John assisted us very well with our purchase, each transaction smooth and professional, even included free delivery. Different John delivered the vehicle liaising with us before and during the day of delivery bang on time to our agreed location. 100% recommendation.
Alan Brain
Saturday, 27th January 2024Very good service, good price and very nice and helpful staff. Will recommend and I will be going back. Thank you
Abigail Silvetti
Tuesday, 23rd January 2024Great service, I bought the car without seeing it and I wasn’t disappointed. Everything was just as they described 👍🏻👍🏻
Richard Hall
Monday, 05th February 2024Took longer than expected but car looked brand new when I collected it and was almost immaculate. Good value as well and good communication throughout. Xx
Holly Elsom
Monday, 05th February 2024My son had a not so great experience with these guys in 2020. They had the car we wanted so we thought we’d just take a look. The service we received off john was just excellent. He has restored our faith in this garage and the Mercedes we purchased has been brilliant
Luke Sherwood
Tuesday, 06th February 2024Brought 2 cars from BMC in November, couldn't help enough, transaction was smooth both times, couldn't be happier with our cars or the service. Thanks
Alan Kaye/zena Baker
Wednesday, 31st January 2024Fabulous service I recently bought a Kia shortage from this company, I am so very happy with my purchase and the service which was given was flawless. I will highly recommend this company. They really care about the customer. Fabulous xx
Denise Griffiths
Thursday, 17th August 2023Brilliant, couldn't be more satisfied with the service that was provided especially from JOHN top sales advisor and his colleague Noel. From seeing a car on their website call up and enquire about it until I drive it away was a great experience easy and comfortable from start to finish. Good dealership wonderful people to work with. 💯
Fabian Pearson
Monday, 20th November 2023Jason and his team are fantastic. Purchased a Mini Cooper D here at end of August'23 with full MOT and 6 months warranty. Its Fantastic. There was no sales pressure from Jason. I test drove the car several times to make sure it was the right car for me. Any niggles I had were smoothed out by Jason before I settled on buying it so I had piece of mind. Had an engine light come intermittently several times and ran it into the garage, they put it on diagnostics identified the fault and booked it in. Was lent a loan car and the problem was sorted promptly and professionally. Thanks again guys. Would recommend you to anyone looking for a car100%
Alison Lilley
Tuesday, 10th October 2023Everything was smooth from start to finish no pressure sales, car delivered as promised with full service and valeted would recommend Brooke Mot Centre without a doubt.
Wendy Zaranyika
Friday, 20th October 2023Thank you to John and Jason for making the purchase of my Audi A3 cabriolet and trade in such a pleasant experience. No hard sales or pressure, plenty of time to check the car and think about it before deciding. We love the new car and would definitely come back to you again for a future purchase.
Trevor Stutter
Sunday, 29th October 2023My husband and I just bought ourselves two cars from here, plus we part exchanged his. We are so happy with the new cars, they’re incredible value for money but also the manager John went above and beyond to make sure they were well serviced and came to us in spot on condition. He even said he could hear a noise and wanted to investigate it before he sent it out to us - I would never have noticed that myself but was enormously grateful. I never write reviews but really felt I should here as finding a trusted garage for second hand cars can be hard. I would highly recommend this garage to anyone
Hannah Springham
Sunday, 05th November 2023From the first conversation to picking up our new car was a great experience Particular thanks to John
Alan Tingey
Wednesday, 08th November 2023I bought a Volvo V60 from Brookemotors recently, lovely car. Amazingly friendly and professional garage and staff! Couldn’t recommend more! Best car buying experience I’ve had!
Isobel Roberts
Friday, 10th November 2023Not sure I’ve ever trusted a garage more! Having just bought a new car from these guys, I was disappointed to have an engine fault the following day after I collected it but - these guys were so attentive, completely reassuring that they’d get it sorted and extremely kind to both myself and my 4 year old when we waited for the courtesy car. We all know that things go wrong from time to time, it can’t always be helped - it’s about how it’s dealt with that matters. I honestly felt so looked after - these guys know what they’re doing and clearly care that you get what you pay for. Big, big thanks to the whole team. In-particular John who is just the nicest guy and went out of his way to take care of the issue with my new car and myself and my daughter. Thank you so much.
Emma Hayden
Wednesday, 15th November 2023Brought a car a few months ago, Jason has been so amazing with the whole process. A lovely car, no problems at all. Really happy with purchase!
Amber
Thursday, 23rd November 2023Thank you for a great new car and fantastic service from your staff I will recommend your company to all my friends Regards Alan and Christen
Alan Blanchflower
Monday, 27th November 2023Bought 2 cars from here now. Excellent service from start to finish both times. Very friendly staff. Highly recommend
Maxine Bedwell
Tuesday, 28th November 2023Brought a car from this company for my wife. They were extremely helpful, especially John and made the whole process a delight. The car, a Citroen C3 Picasso, was immaculately presented and my wife is very happy. Wouldn't hesitate in recommending them.
Paul Peachman
Wednesday, 29th November 2023We recently purchased a Nissan Qashqai from Brooke Motors and I have to say from start to finish the experience was exceptional. From our first contact the team at Brooke Motors are friendly, knowledgeable and make you feel like they really care about what they’re selling you. The aftercare is just as fantastic to the point where they have just replaced the rear brake pads (despite this not being an MOT fail) I’d always heard good things but I have to say I’d happily use these guys for all my future cars as they are fantastic
Dylan W
Friday, 08th December 2023We have bought a car today from Brooke Mot Centre, it was the easiest purchase of a new car at a dealers we have ever had! John even offered us a homemade sausage roll that his wife had cooked earlier that day, (thank you John's wife, they were delicious :) ) the lady on the reception even walked us out to our car when leaving this evening. We recommend this garage and will use again. Thanks again
Emma Syder
Friday, 22nd December 2023Excellent service! They helped me out straight away even though they were extremely busy. Highly recommend
A Jacobs
Wednesday, 29th November 2023Outstanding service every time! I will continue to use these in future as they are reliable, helpful and trustworthy. Love my car, Thankyou ⭐️⭐️⭐️⭐️⭐️
Hannah Gaad
Wednesday, 22nd November 2023I bought my juke box jive from this Great car sales very helpful sales staff would recommend to anyone who is looking for a great car
Hanna Hughes
Tuesday, 07th November 2023I bought my juke box jive from this Great car sales very helpful sales staff would recommend to anyone who is looking for a great car
Hanna Hughes
Tuesday, 07th November 2023Excellent service throughout, lovely people to buy a car from. And the most amazing weekend salesman I have ever met, I have never laughed so much buying a car! Thank you!
Sarah Jack
Wednesday, 16th August 2023Fantastic customer service from B.M.C. I bought a Freelander 2 six months ago, an excellent car which I love. Just returned for some transmission work under warranty and although there was a little shortfall on the cover limit, Jason (the owner) who was fantastic throughout, gave me a free Service & MOT voucher to make sure I wasn’t out of pocket. All the staff are so helpful and friendly and do their utmost to make sure you leave with a smile on your face. Thanks again Jason.
Wendy
Tuesday, 15th August 2023I recently purchased a VW Polo from this garage and I have been extremely pleased with the level of customer service provided by all staff. I discovered an issue with the AC and the car was swiftly booked in for repair, I was provided with a courtesy car and they kept to their word and put the car right. I highly recommend this garage for all of the services they provide and I would certainly return for any future requirements.
Anna P
Thursday, 27th July 2023Just bought my 2015 Audi A3 from BMC. The service was impeccable and was probably the most enjoyable car buying experience I’ve had. Jason was extremely helpful, friendly and knowledgeable and put me at ease right from the get go. I’d highly recommend coming to see this great group of people if you’re in the market for a car, you won’t be disappointed!
Tom H
Friday, 31st March 2023Hi just wanted to let you know how pleased I am with my mini one It was worth the wait and the extra work that was done went above and beyond what I expected Thanks again One happy customer
Andrea Edwards
Tuesday, 14th February 2023We would like to thank Emmanuel for his help and professional advice regarding the purchase of our BMW of which we are very pleased. We would recommend to family and friends. Many thanks, Felicity and Roger Newbury
Roger Newbury
Fantastic selection of quality vehicles. I’m thrilled with my new car. Thank you for being so helpful.
Julie
Great service once again, Iv'e purchased a few cars from Brooke now and Manny & Jason were just as professional and helpful as before, Highly Recomended.
Ray Lawrence
Fantastic service with friendly staff. I have bought and sold from here and now use as main garage for MOT and service too. Really impressed with their after sales service - effectively ensuring my car it always ready to pass its MOT. Will use again for all the family cars.
Jon Treby
Having always wanted a Honda CR-V and scouring the adds for a long while. Brooke MOT centre came up with the car a 2013 crv finished in Twilight blue. It was as described in the add and Jason went the extra mile with the best price for my Ford C-Max and allowing me to try my caravan on the tow bar to make sure everything was ok. He also told me the car needed and would have a new clutch included in the deal along with a warranty and when we called with a problem on our first trip away he was available to point me in the right direction when the tyre deflation warning came this being due to me altering the presssures to tow my caravan Thanks once again Jason and the team at Brooke MOT centre for your help another satisfied customer
Peter Sayer
If you are looking an honest,reliable and friendly dealer go no further than these people .Always found them to be reliable,knowlegeable and efficient, the staff are always cheerful as is Jason the amiable owner.I highly recommend them
Ernie Halls
I purchased the Abarth 595 today from Emmanuel. From the first contact on a Sunday evening right until I drove away there was nothing that was too much trouble. Emmanuel was polite, friendly and very professional, honest and fair. I cannot recommend this company enough. All the staff are fab and friendly too. I even got a free mot next year. Amazing service. Thank you Emmanuel, and Brooke😊 .
Sarah Shelton
Thanks for getting my Ford Focus back on the road as quick as possible & communication between myself & Leanne was great kept me all up to date with the progress was great doing business with BROOK SERVICE CENTER.
Paul Rogers
I would like to take this opportunity to pass on a huge Thank You to Emanuel and the staff at Brooke for the exceptional service we received recently. The garage had in stock a particular sports car we had been looking for over a long period of time. It was great not only to find the car we wanted in terrific condition, but to be offered a very fair trade in against it. The service from the beginning was excellent, from talking on the phone to collecting the new car in person. To put it this way, the drive to Norwich for us was a 600 mile round trip and I had only recently gone through back surgery meaning I was in a fair amount of pain, but we still left with smiles on our faces. From start to finish the whole process was hassle free and carried out in a very courteous manner. Thanks again guys, till the next time.
S. Mcgowan
As usual, the service at Brooke MOT was excellent. The team is knowledgeable, explain what needs to be done to the vehicle and then go ahead and do it. We really appreciate the customer service and the willingness to help. Thanks, Manuel and the team Karl G
Karl Gessner
I purchased a Hyundai i20 in November 2021. The service I received was second to none. Emanuel showed us the car, I was taken for a test drive and allowed to drive the car back to the centre. I picked up my car a few days later it had been serviced valeted and Diesel put in the tank. So, so pleased with the service I received. I would certainly recommend to anyone.
Jane Withey
I bought my car in November 2021, it had a Three month warranty. I had a problem this week when the engine light came on. I visited today 18th Jan 2022. In no time at all my car was tested the problem discovered and quickly remedied. I cannot recommend this company enough, from purchasing my car to sorting what turned out to be a small problem the service was brilliant. Thank you Jason and team you are amazing.
Jane Withey
Great experience! Friendly, trustworthy guys that looked after us when buying the car. They were honest and knew what they were on about at the time of the sale. The car has been reliable throughout the year with no issues after 15,000 miles were added. Happily returned a year later for the annual M.O.T & service. Will see again next year :)
Josh Digby
After seeing the 911 advertised on Autotrader, I contacted Emanuel and he reserved the car for me and took it off for sale. The car was prepared with new tyres all round, main dealer service and a fresh MOT. All things that he said that he would do. Very pleased with his service. It was well worth the wait and the journeys back and forth from South London.
Daniel
I had a very pleasant experience in buying my new car. Emmanuel had been very helpful in almost everything about the car/services. He even offered extra hand to make sure the car was delivered safely to us in Ipswich (Thank you John!). I am truly grateful to Emmanuel and the rest of the team for the wonderful experience. I highly recommend your team for people looking for quality (used) cars. Thank you!
Brondon Salviejo
Had an excellent experience buying my new car. They were very professional and made it as easy as possible for me through the whole process. Very helpful and efficient, would definitely recommend!
Anna Higgins
Excellent service, reliable, trustworthy, and so far am very happy with the car and the service from Brookes
Ajay Gogna
if you are looking for a fancy showroom or sales staff that that give you the same old car sales man chat, then this is not the place for you. But if you are looking for qualified staff that do everything to give you that special service and deliver good quality care then this is the place for you. I recently bought a car off them and because of the distance I was away from them no effort was too much for them that the car was in perfect condition for me. I was collected from my hotel and after seeing the car for the first I was really pleasantly surprised of the condition of it. It was really clean and runs like a new car. Even on the collection day we had the fuel crisis and the droves miles to the coast to find a petrol station that had fuel and then even had to wait 1,5 hours in a queue the fill my tank so I could drive home. I have bought many cars in my long life bur never had service like this and cant recommend them enough.
Frank Bourne
Drove 400 miles to see car,the car wasn't for me,so Emanuel compensated me for travelling expenses and my time,pure gentleman..Cheers.
Martin White
Great service and very helpfull which gave us confidence to do business with Brooke MOT
Jon And Sheila Smith
I bought a 2013 Range Rover from Brooke, the service was first rate even though Emanuel was very busy with people dropping into the dealership on a casual basis. Every effort was made to make me and all the other people feel as we were his only customer, giving you the information you required. This type of good old fashioned customer service is not something you find much of these days, couple that with the no pressure sales technique and you have a very pleasant car buying experience, Now that's something that is almost impossible to find as profit and turnover is put before everything. Yes Brooke want and need to make a profit but a happy customer who will return to buy anther car from them is very high on their list of priorities, Well done Emanuel and Brooke. I will definitely be back to buy another car from you in the future.
John Zajko
Really lovely customer service. Did not feel pressured at all. Paul gave me lots of time to consider and answered all my questions. Definitely would recommend!
Neve Riseborough
A big thank you to all the very friendly staff, especially Jason, who went out of his way to present to us our perfect car. Would definitely recommend.
Sharon
Bought a car from Brooke MOT Centre back in October 2020, it came with a free service, MOT & 3 months warranty which was great. Had a few small issues but due to covid regulations they could wait. Agreed to drop my car off in March 2021 (the issues occurred within 3 months) however they were accommodating. Picked it up a week later all sorted! Emanuel great point of contact, always got back to me and answered the phone / email whenever even on a weekend! Lauren really helpful too.
Aaliyah Leggett
Excellent service. Really helpful, friendly team. They make car buying easy. Cheers guys.
Kevin Willis
Recently purchased a BMW 1 series convertible from Brooke MOT Centre. Emanuel was excellent throughout, very helpful and put us under no pressure to buy, and gave us plenty of time to inspect and test drive the car. Everything with the purchase and trade-in went smoothly and I’m delighted with the car. After purchasing the car I noticed a humming noise coming from the brake pedal. Brooke MOT Centre sorted out the problem with no quibbles, under warranty. That was very much appreciated, and very reassuring. Delighted with the car and service that Emanuel and his team gave us. Would definitely buy from Brooke MOT Centre again.
Mark Allen
Couldn’t recommend these guys enough, finally an honest garage and sales man. Brilliant service and will be bringing my car back every year for mot.
Zoe
Emanuel at Brooke MOT & Service Centre has been a pleasure to buy from (1 series convertible, low mileage and excellent condition). Enthusiastic, helpful and not at all pushy when it came to selling - which suited us perfectly. Would be very happy to recommend.
Mark Allen
Absolutely fantastic service when purchasing me new vehicle was a pleasure to meet you all
Harry Elliott
The guys here are really nice to deal with. They have some really nice cars and they go through them all very thoroughly before delivery. I would definately buy from here again.
Stephen Mills
Hi got a car from these and thay are fantastic the lady that help me was lovely and tried to help me in everything well done to her and the brooke company thanks to you all highly recommended them
Colin Kirk Colinzcabz
Absolutely brilliant service from Brooke garage when I came and looked at buying a car today, very polite, couldn’t of been more helpful, answered all my questions, they made the experience of me buying a car very easy and I felt very confident after having a very bad experience at another garage. Emanuel went above and beyond his duties as a salesman and they are even delivering my car for me.
Louise Cole
We get our motorhome MOT done here annually. Always very good service and they leave everything nice and clean after. Thanks guys.
Tim Ridgley
Recently purchased my Mini Convertible from them and couldn't express how happy I am with this purchase. They made the process of buying a car super easy. Such a friendly, helpful and great customer service. Thank you cannot recommend enough
Rosa M
Tuesday, 21st July 2020Bought a 2004 Audi TT. Had been looking for an old MRK 1 for some time and have been very pleased with my purchase. Great customer service. When I got it home it had a slight oil leak. They had it straight back and the problem was very quickly resolved.
Sally S
Wednesday, 12th August 2020Hassle free and kept to your word, excellent customer service, thanks once again. Highly recommended and will use you guys again.
David G
Wednesday, 19th August 2020Just called into Brooke MOT centre on the off chance they could help me. I had no appointment but my son is taking his driving test tomorrow in his car & I’ve discovered the rear windscreen washer wasn’t working properly. Despite being run off their feet busy the owner took time to look & find out the problem & sort it out. It only took 20 minutes but it was 20 minutes he couldn’t really spare! This is the kind of service you used to get 20 years ago, proper customer care & nothing is too much trouble. He didn’t even want the cash I offered as a grateful thanks. Absolutely outstanding service both today & in the past when I’ve been here. Can’t recommend enough. Lady drivers can come here in confidence knowing they won’t be ripped off or told misleading facts.
Janette L
Friday, 11th September 2020We'd been looking for a Skoda Yeti for some time, and one appeared for the right price, and even in the right colour, on BMC's website. Easily arranged a visit and test drive, and even though Emmanuel was rushed off his feet he still got me a coffee while I waited which was appreciated. Car was cleanly presented and I was able to take a decent drive which confirmed it was just what we wanted. Arranged a nice and hassle free collection a week later and two months later my wife (who the car is for) is really happy with it and we're grateful for the good service received. Happy to recommend to anyone else, Emmanuel and colleagues all very friendly and helpful.
Matthew G
Monday, 28th September 2020We had fantastic service today from the garage, and kindly helped us with our old Talbot camper van. fitted the parts be required for her to pass her MOT on site, Nice friendly staff very helpful.
Pat Brian
Friday, 11th September 2020Had a great experience recently buying my new car. Seamless, easy and friendly service. I subsequently had 1 minor issue which turned out not to be a issue they kindly talked me through over the phone how to fix my problem. Thanks
Suzzane Caine
Thursday, 06th August 2020Fantastic place, very friendly and sorted us out of a tricky spot! We use a car club car and the engine coolant light suddenly came on in the car, these guys helped us out and filled it up without question! Highly recommend!
Sam Watson
Wednesday, 07th October 2020Great experience purchasing my new car, bought a Volvo v40 cross country, the service I received was first class. I travelled 4 hours to collect the car and it was well worth the trip. The vehicle itself is exactly what I had hoped for. I had the worst experience when I bought my previous car from another garage so I was very nervous but after seeing the decicaton the team put in to their work and being shown the vehicle and paperwork I am very happy to have chosen Brooke mot centre. Absolutely delighted with the car. Would definitely make the journey again.
Lisa Deeley
Wednesday, 23rd September 2020I must admit I cannot fault Brooke MOT Centre for their level of service. I purchased a Volvo C70 from them at the end of May and they have been most helpful throughout, particularly throughout the challenging times we've faced. I had a couple of small issues with the car initially, but the guys bent over backwards to rectify and have the car in tip-top shape for me. Jason even kindly sourced a missing key protector for the drivers door and had it sprayed and installed. I will happily be using the guys at Brooke MOT for forthcoming servicing and MOTs and if needed in the future, another car from them.
Kristian Tangen-Sorgendal
Wednesday, 30th September 2020Customer Reviews
Very fast and easy transaction, very helpful staff. Very impressed and highly recommended... Read More
Steve Poole
What can I say... The whole experience of purchasing a vehicle from BMC was easy, trouble free and a pleasure. John was helpful and went above and is... Read More
Dan Saunders
As with most people spending £10,000 plus cash on a used vehicle, there is always apprehension and worry as to the quality of the car and the after s... Read More
Wayne Hansen
Bought my car a year ago at Brooke. Very pleased with it and have had no issues. Took it back recently for a service and MOT. Went through with flying... Read More
Victor Szekeres
absolutely incredible customer service. I brought a car and sadly had a fault arise. they sorted the fault and fixed the car within a reasonable time... Read More
Lucy Palfrey
Would definitely recommend buying a car from here.Great customer service from the start.Having previously been to another car dealership and was treat... Read More
Hayley Moore
5 star service from the team at Brooke from enquiry point to purchase. We contacted them with an enquiry on possible purchase & organise a viewing. Gr... Read More
Sonja Baker
I bought a car at this dealer about two weeks ago. The pre-sales service was good and everything was arranged well. The car was well presented and to... Read More
Mark Horsburgh
Superb garage!! Really helped me out secure a purchase on a car when I was abroad. Brilliant customer service with a real family feel. We certainly be... Read More
Lee Cologne
5 stars, Noel was fantastic, really polite and helpful and really really welcoming, also John when came back to pay and collect the car again was fant... Read More
Karl Rix
Recently bought a car from here and are really pleased with it. Good value, they valeted it nicely for us and taxed it and made it easy. Good team the... Read More
Lucy Goodman
Dealt with John at BMC over the potential purchase of an RCZ. Was super impressed with the customer service, the communication and the help provided.... Read More
David Stokes
Bought my Audi a3 convertible few months ago now and what a car the experience was amazing John been so good with issues needing sorting which was sor... Read More
David Cogger
Has been 7 months since I’ve bought my RS6 from John and even until today he’s happy to help out with any questions or in my case, my lost log boo... Read More
Riaz Awzal
3wks ago bought my gawjuss Chilli! Linda behind the desk at the MOT centre has been an absolute superstar at answering questions before my purchase &... Read More
Laura Watton
Great company to deal with. Lovely staff always willing to go the extra mile. Highly recommend.... Read More
Williams
Excellent customer service. Went above and beyond. Thank you so much to Jason, John and Noel. Always happy to help. Very smooth transaction. Thank you... Read More
Emma Logan
Bought my car here couple weeks ago had a few bits that needed doing. They got me in quick lent me a courtesy car .Have been amazing from start to fin... Read More
Emma Sayer
John was excellent from initial call right through to delivery of my new bmw, super impressed. Thanks again guys... Read More
Maddie Giacomelli
Brought a Kuga from John and his team and was over the moon with the turn around was told it could of been up 2 weeks but had it mot'ed, serviced and... Read More
Nick Brown
I recently had the pleasure of purchasing a car from Brooke MOT Center, and I cannot speak highly enough of the exceptional service I received, partic... Read More
Ian Galvin
About 8yrs ago we bought a 2009 volvo V50 from Brook car sales. The car is with us and nearing 200.000 miles. When we bought it there was a small prob... Read More
Steve Duffield
Very nice and friendly staff, Jason & John assisted us very well with our purchase, each transaction smooth and professional, even included free deliv... Read More
Alan Brain
Very good service, good price and very nice and helpful staff. Will recommend and I will be going back. Thank you... Read More
Abigail Silvetti
Great service, I bought the car without seeing it and I wasn’t disappointed. Everything was just as they described 👍🏻👍🏻... Read More
Richard Hall
Took longer than expected but car looked brand new when I collected it and was almost immaculate. Good value as well and good communication throughout... Read More
Holly Elsom
My son had a not so great experience with these guys in 2020. They had the car we wanted so we thought we’d just take a look. The service we receive... Read More
Luke Sherwood
Brought 2 cars from BMC in November, couldn't help enough, transaction was smooth both times, couldn't be happier with our cars or the service. Thanks... Read More
Alan Kaye/zena Baker
Fabulous service I recently bought a Kia shortage from this company, I am so very happy with my purchase and the service which was given was flawless.... Read More
Denise Griffiths
Brilliant, couldn't be more satisfied with the service that was provided especially from JOHN top sales advisor and his colleague Noel. From seeing a... Read More
Fabian Pearson
Jason and his team are fantastic. Purchased a Mini Cooper D here at end of August'23 with full MOT and 6 months warranty. Its Fantastic. There was no... Read More
Alison Lilley
Everything was smooth from start to finish no pressure sales, car delivered as promised with full service and valeted would recommend Brooke Mot Centr... Read More
Wendy Zaranyika
Thank you to John and Jason for making the purchase of my Audi A3 cabriolet and trade in such a pleasant experience. No hard sales or pressure, plenty... Read More
Trevor Stutter
My husband and I just bought ourselves two cars from here, plus we part exchanged his. We are so happy with the new cars, they’re incredible value f... Read More
Hannah Springham
From the first conversation to picking up our new car was a great experience Particular thanks to John... Read More
Alan Tingey
I bought a Volvo V60 from Brookemotors recently, lovely car. Amazingly friendly and professional garage and staff! Couldn’t recommend more! Best car... Read More
Isobel Roberts
Not sure I’ve ever trusted a garage more! Having just bought a new car from these guys, I was disappointed to have an engine fault the following day... Read More
Emma Hayden
Brought a car a few months ago, Jason has been so amazing with the whole process. A lovely car, no problems at all. Really happy with purchase!... Read More
Amber
Thank you for a great new car and fantastic service from your staff I will recommend your company to all my friends Regards Alan and Christen... Read More
Alan Blanchflower
Bought 2 cars from here now. Excellent service from start to finish both times. Very friendly staff. Highly recommend... Read More
Maxine Bedwell
Brought a car from this company for my wife. They were extremely helpful, especially John and made the whole process a delight. The car, a Citroen C3... Read More
Paul Peachman
We recently purchased a Nissan Qashqai from Brooke Motors and I have to say from start to finish the experience was exceptional. From our first contac... Read More
Dylan W
We have bought a car today from Brooke Mot Centre, it was the easiest purchase of a new car at a dealers we have ever had! John even offered us a home... Read More
Emma Syder
Excellent service! They helped me out straight away even though they were extremely busy. Highly recommend... Read More
A Jacobs
Outstanding service every time! I will continue to use these in future as they are reliable, helpful and trustworthy. Love my car, Thankyou ⭐️⭐... Read More
Hannah Gaad
I bought my juke box jive from this Great car sales very helpful sales staff would recommend to anyone who is looking for a great car... Read More
Hanna Hughes
I bought my juke box jive from this Great car sales very helpful sales staff would recommend to anyone who is looking for a great car... Read More
Hanna Hughes
Excellent service throughout, lovely people to buy a car from. And the most amazing weekend salesman I have ever met, I have never laughed so much buy... Read More
Sarah Jack
Fantastic customer service from B.M.C. I bought a Freelander 2 six months ago, an excellent car which I love. Just returned for some transmission work... Read More
Wendy
I recently purchased a VW Polo from this garage and I have been extremely pleased with the level of customer service provided by all staff. I discover... Read More
Anna P
Just bought my 2015 Audi A3 from BMC. The service was impeccable and was probably the most enjoyable car buying experience I’ve had. Jason was extre... Read More
Tom H
Hi just wanted to let you know how pleased I am with my mini one It was worth the wait and the extra work that was done went above and beyond what I e... Read More
Andrea Edwards
We would like to thank Emmanuel for his help and professional advice regarding the purchase of our BMW of which we are very pleased. We would recommen... Read More
Roger Newbury
Fantastic selection of quality vehicles. I’m thrilled with my new car. Thank you for being so helpful.... Read More
Julie
Great service once again, Iv'e purchased a few cars from Brooke now and Manny & Jason were just as professional and helpful as before, Highly Recomend... Read More
Ray Lawrence
Fantastic service with friendly staff. I have bought and sold from here and now use as main garage for MOT and service too. Really impressed with thei... Read More
Jon Treby
Having always wanted a Honda CR-V and scouring the adds for a long while. Brooke MOT centre came up with the car a 2013 crv finished in Twilight blue.... Read More
Peter Sayer
If you are looking an honest,reliable and friendly dealer go no further than these people .Always found them to be reliable,knowlegeable and efficient... Read More
Ernie Halls
I purchased the Abarth 595 today from Emmanuel. From the first contact on a Sunday evening right until I drove away there was nothing that was too muc... Read More
Sarah Shelton
Thanks for getting my Ford Focus back on the road as quick as possible & communication between myself & Leanne was great kept me all up to date with t... Read More
Paul Rogers
I would like to take this opportunity to pass on a huge Thank You to Emanuel and the staff at Brooke for the exceptional service we received recently.... Read More
S. Mcgowan
As usual, the service at Brooke MOT was excellent. The team is knowledgeable, explain what needs to be done to the vehicle and then go ahead and do it... Read More
Karl Gessner
I purchased a Hyundai i20 in November 2021. The service I received was second to none. Emanuel showed us the car, I was taken for a test drive and all... Read More
Jane Withey
I bought my car in November 2021, it had a Three month warranty. I had a problem this week when the engine light came on. I visited today 18th Jan 202... Read More
Jane Withey
Great experience! Friendly, trustworthy guys that looked after us when buying the car. They were honest and knew what they were on about at the time o... Read More
Josh Digby
After seeing the 911 advertised on Autotrader, I contacted Emanuel and he reserved the car for me and took it off for sale. The car was prepared with... Read More
Daniel
I had a very pleasant experience in buying my new car. Emmanuel had been very helpful in almost everything about the car/services. He even offered ext... Read More
Brondon Salviejo
Had an excellent experience buying my new car. They were very professional and made it as easy as possible for me through the whole process. Very help... Read More
Anna Higgins
Excellent service, reliable, trustworthy, and so far am very happy with the car and the service from Brookes... Read More
Ajay Gogna
if you are looking for a fancy showroom or sales staff that that give you the same old car sales man chat, then this is not the place for you. But if... Read More
Frank Bourne
Drove 400 miles to see car,the car wasn't for me,so Emanuel compensated me for travelling expenses and my time,pure gentleman..Cheers.... Read More
Martin White
Great service and very helpfull which gave us confidence to do business with Brooke MOT... Read More
Jon And Sheila Smith
I bought a 2013 Range Rover from Brooke, the service was first rate even though Emanuel was very busy with people dropping into the dealership on a ca... Read More
John Zajko
Really lovely customer service. Did not feel pressured at all. Paul gave me lots of time to consider and answered all my questions. Definitely would r... Read More
Neve Riseborough
A big thank you to all the very friendly staff, especially Jason, who went out of his way to present to us our perfect car. Would definitely recommend... Read More
Sharon
Bought a car from Brooke MOT Centre back in October 2020, it came with a free service, MOT & 3 months warranty which was great. Had a few small issues... Read More
Aaliyah Leggett
Excellent service. Really helpful, friendly team. They make car buying easy. Cheers guys.... Read More
Kevin Willis
Recently purchased a BMW 1 series convertible from Brooke MOT Centre. Emanuel was excellent throughout, very helpful and put us under no pressure to b... Read More
Mark Allen
Couldn’t recommend these guys enough, finally an honest garage and sales man. Brilliant service and will be bringing my car back every year for mot.... Read More
Zoe
Emanuel at Brooke MOT & Service Centre has been a pleasure to buy from (1 series convertible, low mileage and excellent condition). Enthusiastic, help... Read More
Mark Allen
Absolutely fantastic service when purchasing me new vehicle was a pleasure to meet you all... Read More
Harry Elliott
The guys here are really nice to deal with. They have some really nice cars and they go through them all very thoroughly before delivery. I would defi... Read More
Stephen Mills
Hi got a car from these and thay are fantastic the lady that help me was lovely and tried to help me in everything well done to her and the brooke com... Read More
Colin Kirk Colinzcabz
Absolutely brilliant service from Brooke garage when I came and looked at buying a car today, very polite, couldn’t of been more helpful, answered a... Read More
Louise Cole
We get our motorhome MOT done here annually. Always very good service and they leave everything nice and clean after. Thanks guys.... Read More
Tim Ridgley
Recently purchased my Mini Convertible from them and couldn't express how happy I am with this purchase. They made the process of buying a car super e... Read More
Rosa M
Bought a 2004 Audi TT. Had been looking for an old MRK 1 for some time and have been very pleased with my purchase. Great customer service. When I got... Read More
Sally S
Hassle free and kept to your word, excellent customer service, thanks once again. Highly recommended and will use you guys again.... Read More
David G
Just called into Brooke MOT centre on the off chance they could help me. I had no appointment but my son is taking his driving test tomorrow in his ca... Read More
Janette L
We'd been looking for a Skoda Yeti for some time, and one appeared for the right price, and even in the right colour, on BMC's website. Easily arrange... Read More
Matthew G
We had fantastic service today from the garage, and kindly helped us with our old Talbot camper van. fitted the parts be required for her to pass her... Read More
Pat Brian
Had a great experience recently buying my new car. Seamless, easy and friendly service. I subsequently had 1 minor issue which turned out not to be a... Read More
Suzzane Caine
Fantastic place, very friendly and sorted us out of a tricky spot! We use a car club car and the engine coolant light suddenly came on in the car, the... Read More
Sam Watson
Great experience purchasing my new car, bought a Volvo v40 cross country, the service I received was first class. I travelled 4 hours to collect the c... Read More
Lisa Deeley
I must admit I cannot fault Brooke MOT Centre for their level of service. I purchased a Volvo C70 from them at the end of May and they have been most... Read More
Kristian Tangen-Sorgendal
Contact Details
Brooke Mot CentreBrooke Industrial Park
Norfolk
NR15 1HJ 01508 558666 07592549514 sales@brookemotcentre.co.uk