Customer reviews of Brooke Mot Centre Ltd

By Michael T on 15 November 2019 | Purchase not verified

Great Job!! How nice it is to find a professional garage which offers you a top class service with pleasant and polite staff. I arranged for my vehicle to go in for it's MOT and unfortunately it failed. The garage advised what was required and offered me a great deal on ordering the parts and completing the works. The next day, I received a telephone call advising me the parts had arrived. They said they could do the job for me at 08:00hrs the following morning and informed me I could either wait for the work to be completed, which would take about an hour, or I could come back later. I waited for them to do the work which took just under the hour and the vehicle is now 100% - just like the service I was given at Brooke MOT Centre. I will certainly be using this garage again in the future. Thank you very much. Mike Tomlinson.

By John L on 13 November 2019 | Purchase not verified

I purchased my vehicle without even seeing it first, mad you may think, but based on the reviews I read, I felt confident. I am pleased to say that my experience with Brooke MOT Centre has been extremely positive. I noticed some small blemishes on the sill area and called their salesman who was extremely helpful and arranged repairs and painting for me. He is an asset to the company and I have no hesitation whatsoever in recommending not just Brooke, but this super salesman. He is friendly and from my experience he is honest, which is a rare commodity in the used car industry. Keep on doing what you are doing, you are right up there in my opinion, well done everyone.

By Lorna S on 11 October 2019 | Purchase not verified

Booked the car in to have the wheels powder coated, which they did a first class job of! When I went to collect the car, they had gone above and beyond and given it a curtesy clean! A remarkable, professional service and one very satisfied customer. Thank you.

By Alan O on 09 October 2019 | Purchase not verified

1st Class. After a bad experience I held back writing a review until now. I bought an Alfa Romeo Selespeed for my wife. The owner was very helpful, I enquired abiut the cam belt, unfortunately the service history did not state anything but did show up that the advertised mileage of 89k was in fact kilometers not miles so the car had done just over half the advertised mileage. He did say that he would add £500 to the price if I didn't buy it. That would still be a fair price for the 1 owner with fsh. Six months have now passed and and the only thing the car has needed is petrol. The car was immaculate on collection and about 50 miles of fuel in it, whereas some garages give just about enough to get off the forecourt. I found the owner to be a nice friendly man, very honest and a true gent. The cars available all appear to be quality cars.

By Leah M on 17 September 2019 | Purchase not verified

Honestly the nicest staff ever, went and bought a Ford Fiesta and had a great Experience, I believe the man who sold it to me is called Manny and he’s so lovely! Gave me money to get a full tank of diesel because there was a rip in the back seat of the car and also gave me £20 of his own for waiting so patiently when my appointment got delayed. Even got told we could go get a tea or coffee and put it on one of the salesman’s tab. Over all extremely friendly and got a bloody good car too. Better than a main dealership.

By Roy A on 07 September 2019 | Purchase not verified

Just purchased a BMW 3.25 convertible from Brooke MOT Centre.There was no “hard sell” from the salesman, just a very knowledgeable and professional presentation of the car (he clearly loves BMW’s).Some minor issues discussed during the sale were promptly dealt with ,leaving me very confident of their after sales service should anything crop up.Would definitely use them again myself and can’t recommend them highly enough.

By Linda K on 24 August 2019 | Purchase not verified

What a breath of fresh air! As a woman buying a car on my own, in the past I’ve experienced it all - from the patronising to the condescending to the trying to blind me with bull! I experienced none of that from Brooke MOT Centre, honest, straight talk and exceptional customer service throughout both the buying and after sales process - sensible pricing too! Having treated myself to a 2006 BMW convertible, I anticipated there might be a few niggles due to age but the warranty provided was very reassuring. There have indeed been a few niggles but each has been sorted quickly and efficiently, exceeding my expectations. Wouldn’t hesitate to recommend, in fact I’m now looking at upgrading my other car through them.

By sally W on 24 June 2019 | Purchase not verified

Excellent people to deal with,beautiful car Saab-93. looked after us from start through to finish of transaction. thank you all staff for you help.

By Caron G on 29 May 2019 | Purchase not verified

Purchased a Mini convertible from the team at Brooke in December 18, as mine had been written off in an accident and I had struggled to find a good used car in my price range. They were all so helpful and made me feel very confident about buying a car from them. I have not been disappointed the work they promised to do just to tidy up the car has been carried out and provided a loan car when I needed one. They struggled to get the seals needed but today - 6 months after I purchased the car they have fitted them as promised and even washed my car for me. Great after care and customer service. No hesitation in recommending them

By Ash K on 13 May 2019 | Purchase not verified

These guys are a breath of fresh air. I have bought and sold over 70 cars in my time and almost without exception the Dealers have been dodgy. Not so here. The Mercedes R Class I purchased was basically fine but had some age related maintenance issues. All fixed to my satisfaction with a loan car thrown in. I am a happy bunny and would use again.